by Adam Riske
• My assistant manager Russ was a pretty mercurial figure. He would be super nice to you one minute and then try to destroy you the next. He also stole. Our store manager, Gordon, knew it and confronted him in front of me while I was at the counter one day. Russ was walking out with his bike and Gordon stopped him by grabbing the front tire of his bike. It might not sound dramatic but trust me it was #TheLineMustBeDrawnHere. Gordon said “Empty out your bag, Russ.” Russ objected but finally went back in the break room with Gordon where it was confirmed that Russ had stolen several copies of Erin Brockovich. Russ was fired immediately. I gained a lot of respect for Gordon that day. He was just a good, honest man trying to run the Buster. Was he cool? No, not at all, but I learned to respect him because he was responsible and had a sort of grumpy nobility. Russes come and go, but Gordons live forever. I also saw him yell at a drunk guy in the store once who was being mean to the employees. He’s the best manager South Arlington ever had.
• I got written up once at Blockbuster. I was bored one day so me and another guy who worked there named Steve set up an obstacle course when no one was in the store. One of the challenges was to jump over a circular clearance bin that was made out of cardboard. It was a tough stage of the course. I wasn’t tall enough to hop clear over the bin so I did this jump and scissor move (like the poster for Jumping Jack Flash) but my inner thighs caught the side of the bin and I fell backward with my ass falling right into the clearance bin, which crushed it. This was all caught on tape.
• I worked at Blockbuster during my senior year of high school, which was when I first started noticing I had a problem with depression. At the time I would watch a lot of depressing movies because I always found it more beneficial to watch sad movies when I felt bad. It gave me an outlet to project my sadness at. The best depressing movie I saw during my ‘Buster tenure was definitely Don McKellar’s Last Night (P.S. he also was part of the creative team behind The Red Violin, which I remember liking a lot at the time too). Last Night is a little-seen movie about the end of the world and how a group of people decide to use their last night alive. Has anyone else seen this movie? It’s something.
Run Lola Run was another movie I recommended a lot. If someone came up to the counter with a copy of Run Lola Run to rent they would earn major cool points. It’s like they knew we were living in the Matrix. Fifty percent of the time when someone would return the movie they would get mad at me because it was in German and they had to “read the movie.”
• Speaking of customers getting mad at recommendations, I saw first-hand my co-workers learning the hard way about recommending The Insider to people. This was one of the first VHS tapes to do black-bar widescreen on all its copies (because Michael Mann does and Michael Mann does) and people were LIVID about it. I would often hear things like “I didn’t pay all this money for my big TV to get black bars.” If you tried explaining widescreen, they would be more likely to punch you in the face then understand where you were coming from.
• This one is a little gross, so I apologize in advance. In the break room bathroom there was an EDtv poster on the door, so anytime you had to go #2 you had to look at the fucking cast smiling at you. I think that’s why for a long time I would associate McConaughey and Jenna Elfman with “shit movies.” I will never watch EDtv because of it. On that note, there was also that time when someone came in and shit in the store (not in the bathroom, but in the store) but I won’t go into that because that person was not well. Let’s just say it was deeply scarring. It was around the holidays and their companion rented I’ll Be Home for Christmas. My assistant manager Mike had to clean the areas in the store that were affected. I felt so bad for him.
• The ending of Arlington Road rocked my community. For weeks people would walk into my ‘Buster and be like “Have you seen Arlington Road? I can’t believe they did that.” Same with 8MM but that conversation was more like “I can’t believe you have filth like this in your store.”
• The home video release of The Green Mile was a big deal in the summer of 2000. Normally when a big movie came out we would give it one full shelf, but The Green Mile had two shelves. I had to set it up after closing one night. Because it was a big deal, I suggested we get green construction paper and lay out a path from the front door to the walls with The Green Mile. My manager said no, which I thought was a real missed opportunity. She was always like that though – no vision. She would also tell me to clean the shelves and then get mad I was too slow cleaning them. My response was “Do you want them done fast or do you want them done right?” Never hire high schoolers.
I miss Blockbuster.
This comment has been removed by the author.ReplyDelete
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Ah, the classic 'i have to read the movie' line.ReplyDelete
It got old pretty fast, and i wanted to punch everybody who said that to me.
And the lack bars thing. Even today my uncle still complain about it when he gets a 2.35 ratio movie. He knows why, but he still wants his tv full. I love the guy, he's my favorite person in the world (after my mom), but damn it's annoying
another thing, one day a client was telling me about his dvd player freezing for a second in the middle of movies almost everytime. he was telling me he send it to repair a couple of times. he was very pissed of when i explained to him that it was normal and it was just the disc changing layers. at the time, they didn't bother to put that change in a spot where people wouldn't notice.
I love Last Night! It came in a box set that I bought on a whim (the set also contained Heavenly Creatures and Dirty Pretty Things - I honestly have no idea how these movies are related). It has a very Canadian feel to it - it's unassuming and pretty goofy at times for a movie about the end of the world. But I also really dig how sad and dark it gets (poor David Cronenberg). It has a very nice balance of cynical and hopeful. Glad to hear someone else has seen and liked this movie! I'm going to renew my efforts to get people to watch this thing - so far no success lolReplyDelete
You could always start with your friends who like Seeking a Friend for the End of the World. :-)Delete
I actually haven't seen that one yet - I'll get on that!Delete
These stories should be a movie. I would watch it.ReplyDelete
I second that! Or a sitcom.Delete
You could send these to the New Yorker magazine, they're really terrific. Then they get optioned and in 2018 you have, 'Blockbuster' directed by Richard Linklater. Starring Hailee Steinfeld and Tom Holland and Ryan Reynolds as the manager. I'd watch the fuck out of that.ReplyDelete
Our BBV tenure overlapped in time.ReplyDelete
My favorite story, which I tell to this day, was not long after The Green Mile was released. I was running tapes to the horror section which was next to the new release wall, near the Gs. And a lady and her son who was maybe 12 were discussing what to rent. When they get to The Green Mile, I swear this is the verbatim discussion they had:
Mom: The Green Mile? I don't know what this movie is about.
Son: Oh, I know this one. It's about this guy who didn't do it and this other guy who believes him.
Mom: I don't want to see that.
This made me smileDelete